National Health AgencyIncreasing Kidney Transplant
Around 30% of donated kidneys procured for transplant are not used instead of transplanted into patients.
So, how might we decrease the non-use rate to increase access to kidney transplant for thousands of patients each year? Our design team was approached by a national health agency to conduct human-centered design with this goal in mind. Our aim was to uncover the root causes of kidney non-use and ideate solutions. After months of interviews and co-creation with kidney transplant stakeholders, we created multiple solutions to the kidney discard problem.
Core 77 Award Winner in Service Design, 2020.
A video designed for End Stage Renal Disease patients explaining KDPI and high-risk kidneys.
Illustration from a service blueprint of a future vision of the kidney transplant ecosystem.
A select design concept from the above blueprint, in more detail. Each concept was derived from deep user research within the transplant community, speaking to transplant surgeons, organ procurement allocators, patients, and more.
A prototype designed to illustrate the concept of assisted clinical decision making in the allocation technology.